SQ321 turbulence: British man who died was a grandfather who served local community for decades

Allison Barker told the BBC that her son Josh, who was on board the plane, sent her a text message saying he was on “a crazy flight” that was making an emergency landing.

“It was terrifying,” he said. “I didn’t know what was happening. We didn’t know if he had survived, it was very stressful. It was the longest two hours of my life.”

SIA apologized for the “traumatic experience” suffered by its passengers and crew members, adding that all necessary assistance was being provided.

Of the passengers, 56 were Australian, 47 British and 41 Singaporean.

Singapore’s Transport Safety Investigation Bureau (TSIB), a branch of the Ministry of Transport, is opening an investigation into what happened at SQ321.

Its officers arrived in Bangkok on Tuesday night, Transport Minister Chee Hong Tat said in a statement on Facebook.

“As this incident involves a Boeing 777-300ER aircraft, the United States National Transportation Safety Board (NTSB) is sending an accredited representative and four technical advisors to support the investigation,” he said.

Boeing previously said it was in contact with SIA and was ready to provide support.

“We express our deepest condolences to the family who lost a loved one, and our thoughts are with the passengers and crew,” Boeing said on the X social media platform.

Singapore Chief Minister Lee Hsien Loong and Deputy Prime Minister Lawrence Wong also expressed their condolences.

“I offer my deepest condolences to the family of the deceased passenger.

“My thanks to everyone here and abroad who are doing their best to help those affected, and I wish the injured passengers and crew a speedy recovery,” Lee wrote on Facebook.

Wong also extended his “deepest condolences” to Mr Kitchen’s family and loved ones.

He also thanked the Thai authorities for their support in providing medical assistance and caring for the affected passengers and crew.

“I also hope and pray that the injured recover and return home soon.”

Additional reporting by John Bevir.

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